Customer experience continues its reign as a top priority for both customers and retailers. As the economy recovers from the unprecedented impact of the COVID-19 pandemic, and customer spending bounces back, the time to build incredible customer experiences with interactive signage solutions is now.
In this interview we explore how interactive technologies, software solutions, and touchscreen systems can be deployed to digitalize the point of sale in order to create true experiences for customers on-site.
Whitepaper: How interactive retail technology is enriching the in-store customer experience. 9 key technologies for point of sale. In 2021 and beyond, it will be crucial for brick and mortar stores to deliver a seamless multi-channel customer experience in-store. Retail technology will continue to play an instrumental role in digitizing the shopping experience and achieving deeper customer satisfaction (...)
The world finds itself in an unprecedented situation during the Covid-19 pandemic with one-third of the global population under partial or complete lockdown and retail stores shuttered indefinitely. As people turn to e-commerce for essential goods, websites and operations have been overwhelmed by demand and logistical challenges. There is no doubt that retail stores will play a key role in meeting customer demand, when stores are finally allowed to reopen. Retailers should use the current "downtime" wisely to prepare for an entirely new retail environment and drastically different customer expectations.
Innovative technologies expand the scope of application of classic digital signage systems and offer new advantages for use at point of sale, in museums, hotels or restaurants. Today, the main focus shifts to interactive content, which according to the trade magazine invidis is the top trending topic. With one of the largest roll-outs in this sector, McDonalds caused quite a stir recently. We shed light upon four interactive trends for 2019 - and beyond.
The futuristic thriller 'Minority Report' captivated with scenes featuring innovative technologies such as gesture controlled interfaces, multi touch screens and interactive digital signage in large-scale.
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